Career Opportunities at Connexall  

GlobeStar Systems is a leader in communications integration innovation. Our cornerstone product, Connexall, is an Enterprise Middleware. We are experts in reducing the cost of care and improving the overall quality of patient care and patient satisfaction. By partnering with some of the world’s most progressive wireless equipment manufacturers, GlobeStar is able to provide an entire, customizable suite of integration solutions to meet the unique and specific communications requirements of any organization. We have an immediate opening for the following position:

Application Sales Engineer


POSITION DESCRIPTION:
The Application Sales Engineer will promote, demonstrate and assist in analyzing customer requirements and designing integration with 3rd-party business systems and wired/wireless communication systems to improve organizational performances using Connexall application suite with Partners and Customers. You will act as the subject matter expert and play a critical role in defining customer’s business needs and software functionality.

JOB DESCRIPTION:
PRIMARY RESPONSIBILITIES

  • Assume leadership role in analyzing customer requirements, business objectives, workflow analysis; perform site-surveys and assist in designing appropriate solutions using Company products and services
  • Have special, in-depth knowledge of customers’ business to enhance the technical team's understanding of project deliverables
  • Act in an expert advisory role to provide input and support to the implementation team
  • Responsible for maintaining up-to-date expertise in Connexall application vertical areas in order to participate in evaluating, defining and designing Connexall workflow processes
  • Anticipate emerging technologies that could benefit customer needs and fits with Connexall’s overall solution strategy

INTERACTIONS

  • Play a critical role in defining customer’s business needs and software functionality.
  • Meet face-to-face with key decision makers, understand customer challenges, present solutions and close new business; Manage day-today relationships with existing customers and build relationships with new customers
  • Deliver sales and technical presentations, provide technical designs, proposals and business cases
  • Assist customers with software integration issues as well as helping partners overcome software architectural challenges
  • Assist internal software developers to create working solutions that arise from customer requirements
  • Participates in conferences, end-user and sales channel meetings to explain, demonstrate and educate potential customers on the Connexall solution’s application

LANGUAGE SKILLS

  • Exceptional written and oral communication skills with the ability to write business correspondence. Create procedural documentation and develop the technical responses to requests for proposals, RFI/RFP responses and information inquiries.
  • Bilingual (English and French) a strong asset

EDUCATION AND WORK EXPERIENCE:

  • Undergraduate Degree in IT related engineering
  • 2-4 years related experience in selling integration solutions (e.g. healthcare and security), wired and wireless telecommunications and / or software applications (New graduate with excellent background will also be considered)
  • Knowledge of 802.11 technologies; experience in telecom, voice, data, convergent a must;
  • Solid track record of solution selling and has demonstrated ability to successfully meet and exceed targets by generating new revenue
  • Self motivated, positive with "can-do" attitude, take independent actions and participate in self-development activities and keep up with emerging technologies.
  • Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
  • Able to exercise independent judgment and take subsequent action.
  • Excellent analytical, mathematical, and creative problem-solving skills. Excellent listening, interpersonal, written, and oral communication skills.
  • Keen attention to detail, logical and efficient. Ability to effectively prioritize and execute tasks while under pressure.
  • Technical consultation background an asset.


WORK CONDITIONS

  • Occasional evening and weekend work to meet deadlines. Willing to travel to customer sites: includes local, national and international (15- 30%). Lifting and transporting of moderately heavy objects, such as computers and peripherals for tradeshows set up, demos etc...