CONNEXALL^® SOLUTION KEY FEATURES AND BENEFITS

ConnexALL^® solution has a broad range of capabilities to support all critical communication tasks. With features for healthcare, retail, manufacturing, emergency management, hospitality resources, and more, ConnexALL^® software solution can improve core functions across entire businesses.

BENEFITS

Run your applications where it makes sense for you. ConnexALL^® Notification Server (CNS) Client-Server architecture helps by providing easy-to-install client applications that run where your staff needs them most and make the most sense for your business.

Reuse existing assets and extend their reach. Wireless Telephony Interface Clients help to deliver event alerts to existing devices and extend the reach of your existing applications and maximize resources and asset utilization. Alarm notification gives better application mobility, portability and control.

Help reduce operating costs. ConnexALL^® software attempts to integrate business processes across departments onto a single, enterprise-wide system. The major benefits of ConnexALL^® are improved co-ordination across functional departments and increased business efficiencies. The immediate benefit from implementing the ConnexALL^® solution you can expect is reduced operating costs, improved resource assignments, accountability for actions, and lower help desk support costs.

Seamless Interoperability. Interfacing clients operate with existing systems, making it easier for you to leverage your current technology investments. We designed ConnexALL^® to easily bridge various technologies and provide interconnectivity that will enable new services. The ConnexALL^® solution focuses on a number of key technologies and specifications designed to enhance the interconnection of devices and the transfer of event management content.

Standardized, Two-Way Communication. A standard method of communication with the devices was developed so the end-user could respond to the alarm notification with the same three options. The user could “acknowledge” they have received the notification, they could “escalate” the notification to the next level, or they could “callback” on the device if the alert is audio-enabled and supports the callback feature.

FEATURES

Event Log For tracking difficult problems, the Event Log shows real-time process control messages and system-wide module messages. Use the drop box to exercise full control over the log-save, size of logs, and the addition of Windows Event logging entries.

XML/SOAP Interface Easily build XML/SOAP Web Services interfaces to allow your event systems database to connect to our client interface module.

Comprehensive Reference and User Documentation Get quick access and find pertinent information about ConnexALL^® feature and integration configurations in our all-encompassing documentation.

Intuitive User Interface The ConnexALL^® Human Interface module was carefully developed using a "Design First" methodology. ConnexALL^® engineers conducted hundreds of usability tests in the design phase of the project. They used their results—and integrated customer feedback—to deliver an easy-to-use graphical interface, integrated search capabilities and an intuitive menu design.

No need to learn new tools as you grow. Save time managing your alert notifications and communications from one intuitive interface. Make better trafficking decisions, track and compare the performance of staff resources and track the relative performance of different parts of your business. Export data to external databases for analysis.

Common Graphical User Interface (GUI) A standard GUI was developed to provide a truly intuitive interface for real-time assignments and viewing the status of the active events.

Quick and easy access to reports Available in the ConnexALL^® application, users or management can answer day-to-day activity or business questions with fewer, more flexible reports. Optional parameters provide for complex user-driven filtering scenarios. Reports could be based on user’s acknowledgements to alerts, device messaging failures, or system configurations.