A CONNEXALL SOLUTION
Increased patient satisfaction through the power of Information Immediacy
Nurse call systems are front-line tools for
delivering the best patient care in hospitals
and long-term care facilities today. As the
primary means of communication between
patients and nursing staff , nurse call sys-
tems have the power to enhance patient
comfort and well-being while making it
easier for hospital staff to closely monitor
patients.
Since nursing is an increasingly mobile
profession, many of the benefits of a nurse
call system can be lost in a maze of missed
calls and unclear requests. By enabling direct, two-way communication between the
patient’s bedside nurse call station and the
nurses’ wireless device, Connexall ensures
that your facility is getting the full benefit
of your existing systems. Since nurses can
speak directly to patients without going to
the bedside, they can determine patient
needs, prioritize tasks, and satisfy requests
faster and more efficiently.
As more healthcare facilities adopt new
tools to improve care, staff are expected to
operate multiple diagnostic systems, communication devices, alarm systems, and
manage patient requests. Slow connec-
tions, multiple brands of phones, and noise
make it harder than ever for staff to manage
their workload. Connexall integrates multiple tools and technology, resulting in immediate patient-to-staff communications,
complete nurse mobility, and a quieter
healing environment for patients. As patient calls get answered — by the right
person, at the right time — both quality
of care and patient satisfaction improves
significantly.
Saving you time and money, Connexall
makes it easy to assign devices to rooms or
beds. Manage staff schedules/shifts with
the click of a button, append patient information along with related nurse call activity, and generate meaningful reports without using whiteboards or paper!
Calls coming from a patient can be relayed
directly to the nurse’s wireless phone or
pager in real time. In addition, Connexall
can be integrated to older, pager-based
legacy nurse call systems, eliminating over-
head noise and creating a quieter, stress
free healing environment. By integrating
to a nearly-infinite number of systems and
devices, Connexall lets you extend the life
of your current systems and optimize the
performance of ALL of your devices.
Reporting
Included in the core of Connexall is robust
management reporting capability, providing management teams with data relevant
to their specific departments, and allowing
for precise fine tuning of workflow processes. Managers can leverage this tool to
improve overall operational efficiency and
manage workload.
Connecting healthcare environments to the power of information immediacy.
Additional Integration
Easily integrate new devices and monitoring software, or adapt new tools and procedures in your facilities. Connexall integrates with virtually any business system including: wireless phone systems, HL7,
paging controllers, patient monitors, telemetry, security systems, " re alarms, access control, PBX, network
equipment, HVAC and many more. At one central
location, staff can manage and monitor events from
di# erent business systems.
Simple to Use, Easy to Learn
Connexall’s user interface is intuitive - so staff training is easy. With one touch of a button, supplies
can be requested, staff can be contacted, calls
can be forwarded, and reports can be generated.
Acknowledging requests, signing in or out, and escalating calls takes mere seconds – ensuring efficiency.
With improved communication, patient % ow, staff
accountability, and data measurement, clinicians can
spend more time on what matters most - quality patient care.
Results you can count on
By creating direct two-way communication between patients and nurses and allowing for instant noti" cation
for patient monitors, Connexall has improved the health care experience at Trillium Health Centre’s 136 bed
West Wing Tower. Patients and nurses provide the most dramatic evidence:
- Marked increase in positive comments regarding nursing: ”nurses are wonderful, attentive, professional, they’re there for me.”
- Increased number of patients saying “I don’t want to go home.”
- “It is so peaceful and quiet here…it helps me do my work.”
- “I spend more time in patient rooms.”
- “Satellite stations are quiet….I can think and concentrate on what I’m doing….my documentation has
improved….computers are available….I can look up lab results….I’m not as tired.”
“All the technologies employed serve the single purpose of putting the needs of patients and staff " rst,” says Patti Cochrane, Vice President of Patient Services and Quality at Trillium. “We’re not so much interested in bells and whistles, but in how technology can improve the human experience here at Trillium.”
