The Mount Sinai Medical Center – Enterprise Solution Delivers Results

Before Connexall, nurses responded to telemetry alarms by walking to a central nursing station to assess the status of a patient. This meant making repeat visits to the nursing station between visits to patient beds because nurses did not have access to the alarm information elsewhere. In addition, although SQL reporting was already used to track some data, information such as nurse response time to patient or staff requests was unavailable. SQL reporting also did not have a means of tracking the time it took nurses to respond to patient alarms. Connexall worked with Mount Sinai to solve these issues.

“By using technology and a more efficient workflow to improve staff response time to critical events and patient requests, Connexall will help us take the next step in creating a superior patient experience.”

Mark DeLaney
Vice President of Information Technology
The Mount Sinai Medical Center