How Hospitals Can Save Their Tech Investments and Patient Lives
To read: ~ 6 minutes Hospitals pour millions of dollars into technology meant to improve operational efficiency and patient safety. The average IT expense for US hospitals in 2023 was $9.51M, per Definitive Healthcare. For hospitals with 250+ beds, this figure reached $33.71M. However, many solutions don’t work as intended, creating more problems than they […]
The Human Factors Revolution: Why Healthcare Technology Success Depends on Clinical Expertise
To read: ~ 5 minutes “They believe they can do it themselves, and then three days later: staff are revolting.” This is what happens when healthcare technology vendors skip the clinical expertise and go straight to technical deployment. Implementations falter. Staff put away their devices faster than kids who’ve tired of their latest shiny new […]
Human-First Healthcare Support: Observe, Report, Adapt
When hospitals need new technology, think about the humans behind it first.
Human-First Healthcare Support: Moving Beyond Automation
To read: ~ 4 minutes When a hospital’s alarm system fails at 2 AM, the last thing nurses need is to navigate through automated phone menus for 30 minutes before reaching human help. Yet this is exactly the service that most healthcare technology vendors provide in critical situations. In the post-COVID era, we adapted to […]
Precision Under Pressure: How Our Technical Support Team Delivers in Critical Moments
Experience how Connexall’s team of Technical Support experts use a system of prioritization, severity, and proper response time to help clients resolve issues, sometimes before they start.
The C.L.I.N.I.C.A.L. Framework: How to Transform Your Healthcare Technology Implementation
Discover the six-step C.L.I.N.I.C.A.L. Framework that’s helping healthcare organizations reduce alarm volumes while improving patient safety.
From Vendor to Partner: a New Model for Healthcare Technology Success
Learn how hospitals can achieve sustainable healthcare technology adoption by shifting from vendor delivery to true clinical partnership.
A Well-Intentioned Mistake: Why Hospitals Opt for DIY Alarm Management
Learn how to set up an alarm committee to combat alarm fatigue and improve patient safety.
How a clinical-first approach cut hospital alarms 43%— and freed up staff to better focus on patient care
Walk onto any surgical or critical care floor, and several constants stand out. There’s the synchronized rhythm of nurses and doctors working together, the quiet conversations at shift change, and the steady hum of monitors tracking every heartbeat. Yet in this methodical environment, one element stands in stark contrast — the piercing blare of alarms.
Part Two: The Power of the Right Question: How Connexall’s Sales Team Sparks Better Healthcare Conversations
At Connexall, our team leads with curiosity, not just capability. We believe asking better questions helps healthcare leaders’ step back, look deeper, and uncover what really needs to change.